Florick Healing — Terms & Conditions
By booking a session with Florick Healing, you confirm that you have read, understood and agree to the following:
Your Session
Florick Healing offers hypnotherapy, Reiki and integrated sessions designed to support personal wellbeing, self-awareness and positive change.
Every person responds differently to hypnotherapy, Reiki and other wellbeing practices. While these services are intended to support you in creating meaningful change, specific results cannot be guaranteed.
Florick Healing services are not a replacement for medical care, psychological or psychiatric treatment, diagnosis, or other healthcare you may require, they are complementary to each. Please continue to follow the advice of your qualified healthcare providers and seek appropriate professional care when needed.
Your Wellbeing
Please let me know before your session about any relevant medical conditions, medications, mental health concerns, pregnancy, recent procedures or other circumstances that may affect your session.
You are responsible for providing information that is accurate and relevant to your care so that I can determine whether the session is appropriate for you.
If I believe a service is outside my scope of practice or that another healthcare professional would be better suited to support you, I may recommend that you seek additional or alternative professional care.
Consent & Choice
Your participation is always voluntary.
I will explain the nature of the session and you are welcome to ask questions at any time. You may decline any technique, touch or part of a session, ask for something to be changed, or withdraw your consent at any time.
For Reiki or integrated sessions involving physical touch, consent will be discussed before treatment. Reiki can also be provided without direct physical contact if preferred.
Hypnotherapy
During hypnosis you remain an active participant in the process. Hypnotherapy does not remove your ability to make choices or communicate.
Hypnotherapy may involve exploring thoughts, emotions, memories, beliefs or experiences. At times this may bring up unexpected or emotional material. You are encouraged to communicate with me if you feel uncomfortable or would like to stop or change direction at any point.
Payment
Payment is required before your session unless otherwise arranged.
Your appointment is confirmed once the booking requirements and payment have been completed.
Cancellations & Rescheduling
I understand that plans sometimes change.
Please provide at least 24 hours notice if you need to cancel or reschedule your appointment.
Cancellations or changes made with less than 24 hours notice, as well as missed appointments, may result in the session fee being retained or charged.
I understand that genuine emergencies and unexpected circumstances happen, and these may be considered on a case-by-case basis.
Late Arrival
If you arrive late, your session may need to finish at the originally scheduled time so that other appointments are not affected. The full session fee may still apply.
Privacy & Confidentiality
Your privacy is important to me.
Personal information and information shared during your sessions will be treated confidentially and handled in accordance with applicable New Zealand privacy requirements.
There may be circumstances where information needs to be disclosed where required or permitted by law, including situations involving a serious concern for someone's safety.
Recordings
Some hypnotherapy sessions may include a personalised audio recording for you to use between sessions.
These recordings are for your personal use only and should not be shared, reproduced, sold or distributed without permission.
Do not listen to hypnosis or relaxation recordings while driving, operating machinery, or doing anything that requires your full attention.
Client Responsibility
Hypnotherapy and personal change are collaborative processes. Your participation, honesty, willingness to engage with the process and completion of any agreed practices between sessions can form an important part of your experience.
You remain responsible for your own choices, decisions and actions both during and following your sessions.
Your Rights
Nothing in these Terms & Conditions limits any rights you may have under applicable New Zealand law, including the Code of Health and Disability Services Consumers' Rights and the Consumer Guarantees Act 1993.
You have the right to ask questions about your care, make informed choices, refuse or withdraw consent, and raise any concerns about the services you receive.
Agreement
By confirming your booking, you acknowledge that you:
• have read and understood these Terms & Conditions;
• have had the opportunity to ask questions before your session;
• understand the nature and limitations of the services offered by Florick Healing;
• agree to the payment and cancellation policy; and
• voluntarily consent to receiving the service you have booked.
• have had the opportunity to ask questions before your session;
• understand the nature and limitations of the services offered by Florick Healing;
• agree to the payment and cancellation policy; and
• voluntarily consent to receiving the service you have booked.
Thank you for trusting Florick Healing to be part of your journey.